How airline companies use the Net (Les Echos)

An article of Les Echos to put into the file of the Forum Tourism@ 2001 which will gather the European tourism professionals and specialists of NICT (New Information and Communication Technologies) at Nice-Acropolis. In "Les compagnies aériennes misent sur Internet pour améliorer la gestion des passagers à l'aéroport", the economic daily reviews the way Internet and communication technologies are used in order to improve treatment of passengers in the United-States. For instance, they experiment authorization access through the eye-iris recognition, the use of personalised messages on wireless terminals of type Palm in order to inform about an eventual delays or to make passengers benefit from a promotion or a tariff change.